Innovation in healthcare requires trust. Assuring the privacy and security of patient data is at the core of our mission. Bagel Health is fully compliant with the HIPAA/HITECH regulations, as updated by the Omnibus Rule, and is also fully PCI Compliant.
Bagel Health has instituted safeguards, policies, and procedures to protect patients’ health information, in compliance with the final rule issued by the United States Department of Health and Human Services regarding the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH). These steps include:
Our partner Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
Stripe forces HTTPS for all services, including through the Bagel Health service and they regularly audit the details of our implementation.
All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services (API, website, etc.).
We approach compliance and security as a continuous cycle. Our NIST SP 800-30 Rev 1 risk assessment drives our organizational policies and procedures, which in turn drive our training cycle. We use operational feedback to continuously refine and improve our risk posture. All of our operational security metrics are monitored continuously and our compliance status is available in real time, 24/7.
Updated 6 December, 2018